Refund & Cancellation Policy

Last updated: 21 October 2026

This policy covers PrepCentral Pro subscriptions bought in the PrepCentral app, operated by [LLC legal name], a Montana limited liability company.

1. How purchases work

Pro is sold as an auto-renewing subscription through Google Play (Android) or the Apple App Store (iOS). The store charges you and handles payment; we never see your card or bank details.

2. Cancelling

• You can cancel at any time. Cancel at least 24 hours before the current period ends to avoid being charged for the next one.
• Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → PrepCentral → Cancel.
• iPhone: Settings → your name → Subscriptions → PrepCentral → Cancel Subscription.
• You can also open these from Manage Subscription in the app.
• After cancelling, Pro stays active until the end of the period you already paid for. Uninstalling the app does not cancel a subscription.

3. Refunds

• Refunds are handled by the store you paid through, under its refund policy:
  • Google Play: request a refund on Google Play.
  • Apple App Store: reportaproblem.apple.com.
• We do not offer partial or pro-rata refunds for an unused part of a subscription period.
• If you were charged but did not receive Pro, or were charged twice, email us at support@prepcentral.in with your order ID and we will help resolve it with the store.

4. Restoring purchases

On a new phone or after reinstalling, sign in with the same mobile number and tap Restore Purchases on the Pro screen.

5. Contact and grievances